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We are beyond excited to announce that we will be reopening for new appointments from the 1st July 2020!

We will be taking every precaution to keep you safe in store. This means that things will look and run a little differently, but we won’t let this compromise your time with us.

We will be following a very strict health and safety protocol and we will be ensuring that all surfaces are cleaned and dresses are steamed between each appointment. We have had to rearrange our booking system which unfortunately means there will be less availability, but we have extended appointment times to ensure that you have plenty of time with us, and we will also be offering telephone consultations prior to all appointments to find out more about you, your wedding and what you are looking for – this way we can get the ball rolling and you will have longer to try on dresses in store and choose the one. Due to the new measures there will be certain limitations in place, so it would be really helpful for both you and I, if you could take a look over the dresses that we have in store prior to your appointment and curate a shortlist of styles that you are interested in. I appreciate that this can sometimes be difficult to do, and we will still show you the dresses in store, but you will be asked to refrain from touching any of the dresses or accessories in store.

SAFETY MEASURES

• Please wear a face covering to your appointment. You will also be required to sanitise your hands upon arrival and gloves will be provided.
• In the studio we have nude slip dresses that can be worn under all dresses.
• Our team will also be wearing masks and gloves as we have to get close to you when fitting the dresses to you.
• If you or your guest are unwell, please reschedule your appointment, we will be more than happy to do this for you at no additional charge but we will be unable to refund the appointment deposits less than 48 hours before. If either you or your guests shows any signs of illness upon attendance, we reserve the right to end the appointment. This rule also applies to our staff.

SOCIAL DISTANCING

• Due to social distancing guidelines, brides are only permitted to bring one guest to their appointment. We have set up a tripod and our iPad so that a Zoom meeting can be scheduled so that other family members or friends can be there virtually.
• We have rearranged the store, and it is clearly marked where you will need to stand and where your guest will need to be seated.

EXTRAS

• Please research the designers and styles that you would like to try on ahead of your appointment. If you have any questions we are always more than happy to help. It would be helpful if we could curate a short list of styles that you would like to try on ahead of your appointment. We will also show you all of the dresses in store and ask you to refrain from touching as we usually do. At this time, please make sure your intentions for visiting are genuine, and that you are ready to fall in love and choose your dress – if you do not feel ready yet, let’s schedule a virtual appointment for you first.
• We have also set up a sale room so we have a selection of dresses available for immediate purchase. If you would like to see the sale pieces, you will need to specify this and book into the sale room. We will be unable to cross over between rooms during appointments.
• Unfortunately we will be unable to serve any beverages and customer toilets will be unavailable during this time.
• We have had to remove our waiting area and excess chairs in line with the guidelines, so please do not arrive early as you will be asked to return at the time of your appointment.

 

I appreciate that these new rules may seem quite daunting, but please remember that they have been put in place with your best interests at heart, as the safety of our visitors and team are of the upmost importance.

We kindly ask that you ensure that your trip to see us at this time is necessary. If you are at the start of your dress search and do not feel ready to commit to ordering a dress yet, it is advisable to wait a little longer and instead schedule a telephone consultation and/or virtual appointment first and only come to store when you are ready as to avoid any unnecessary risk.

To book an appointment, please fill in the CONTACT page.

 

We can’t wait to welcome you in store!

xxx